How to Be Assertive at Work

Being assertive in the workplace means being honest, straight-forward and having the ability to speak your mind in a productive and tactful manner. It should not be confused with being aggressive. Learn to be assertive at work, get the result you want and don't worry about being misinterpreted. 

Instructions:

1. State only the facts. Do not use sarcasm, rude language or derogatory terms when you express yourself. Be assertive at work without belittling others. Otherwise, people won't listen to what you have to say.

2. Speak without emotions. Don't react emotionally to situations at work. It is easy to let your emotions get the best of you when you feel passionate about something. Resist the urge to react and maintain an even keel.

3. Be a better listener. People are more likely to listen to what you have to say if you listen to them in return. It builds respect and people feel more comfortable with you. This helps when you need to be assertive because others recognize that you not only listen but also deserve to be listened to.

4. Send a clear message. If you want to be assertive at work, be direct. Say what you have to say in plain language. Don't beat around the bush. Avoid just hinting at what you want. You can't expect people to guess at what you really mean.

5. Learn the word "No" and feel comfortable using it. Being assertive work sometimes means saying "No" to your coworker's or boss's requests. If you cannot take on an extra project, assert your needs and provide a good reason for it. Offer to help in another way that is more realistic for you. Your boss or coworker will likely appreciate the gesture.